Introduction

The Penworthy Company LLC is committed to protecting the privacy of our users. We take the issue of privacy very seriously, and we work hard to ensure your trust in Penworthy and the services we provide. Penworthy has developed policies and procedures regarding the collection, use, and disclosure of personally identifiable information and non-personal information we receive from users of our e-commerce website (www.Penworthy.com).

We may need to change this policy from time to time in order to address new issues and reflect changes on our website. We will post those changes here so that you will always know what information we gather, how we use the information, and whether we will disclose the information to anyone. Please refer back to this policy regularly.

Penworthy.com is intended for use by library administrators and educators making purchasing decisions on behalf of their library, school, district, institution or program. It is not intended for individual consumers, nor is it intended for children. By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes will mean that you accept the changes.

Information we collect and the ways we use it

Penworthy collects information such as your first and last name, school/library affiliation, district or organization, job title, email address, school/library mailing address, and school/library phone number, when you register for a Penworthy.com account, place an order, request support or information or participate in an online community, blog, or similar option, and otherwise utilize services. If you would like to review your registration information and/or make changes, you can do so at any time by going to the My Account section on Penworthy.com.

All the information gathered is used to personally identify users authorized to make purchases or otherwise utilize services on behalf of their district or organization. Penworthy uses information for the following purposes:

• Complying with the requirements of our contracts with districts, consortia, or other organizations which you represent as a purchasing agent
• Notifying you of shipments, order confirmations, acknowledgments of requests, resource additions, and subscription expirations
• User authentication or personalization of content
• Activities necessary to perform authorized school or educational purposes and security of users
• Integrating with additional service providers for use of the services
• Notifying you of opportunities to provide feedback

Additionally, the information you provide may be deidentified for marketing and statistical purposes by Penworthy.

Information we collect automatically

The website may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the website; the pages that you access while at the website; the Internet address of the website from which you linked directly to our site; and account information including search and display preferences as well as language and format settings. This information is used to help improve our website, analyze trends, and administer the website.

Cookie/Tracking Technology – The website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology, including session cookies and analytics cookies, are useful for gathering information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the website. Cookies can also help customize the website for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Penworthy does not use cookies for advertising or remarketing. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website.

Analytics – This website has integrated the component of Google Analytics as a web analytics service. The purpose of the Google Analytics component is to analyze the traffic on our website to help us optimize system performance and improve website functionality. Penworthy does not use Google Analytics to collect any personally identifying information from users.

How we share information collected through our website

Penworthy will never sell or trade your personal information to third parties. We may share or disclose information in the following ways:

• We may share or disclose information with service providers that assist us in performing business-related functions that support or improve our services.
• We may share or disclose information if we believe in good faith that doing so is necessary or appropriate to (a) protect or defend the rights, safety, or property of Penworthy or third parties, (b) enforce our Privacy Policy, our Terms of Use, or any other legal agreement or contractual arrangement or (c) comply with law enforcement, legal, or regulatory process, such as to respond to a warrant, subpoena, court order, or other applicable laws and regulations.
• We may share or disclose information with your consent or at your direction.
• We may share or disclose information in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. If such transfer is subject to additional mandatory restrictions under applicable laws, Penworthy will comply with such restrictions.

How long we keep information

Penworthy generally retains information when it is deemed relevant to business purposes. We may decide to anonymize or delete information that is no longer needed. We do not routinely delete stored user information unless specifically requested by the district or organization. However, Penworthy will dispose of or return any user information upon request at contract end.

How we protect your information

Penworthy takes the security and privacy of your data very seriously. For these reasons, we have implemented various technical, administrative, and physical safeguards to protect your information. These safeguards vary depending on the sensitivity of the information at issue.

Penworthy is committed to preventing unauthorized access to our systems and data. We have procedures in place to investigate and mitigate any possible occurrence. In the event of a breach of personal data, Penworthy will comply with all relevant laws.

Privacy information for California residents

Effective January 1, 2020, the California Consumer Privacy Act (“CCPA”) requires provision of information about how we collect, use, and share your “personal information” (as defined in the CCPA). We describe the categories of information we collect, our business purposes for collecting such information, the sources and uses of such information and the entities to which we share such information through this Privacy Policy.

CCPA Rights: Specifically, if you are a California resident and consistent with California law, you (or your authorized agent acting on behalf of you) may annually request that we:

• provide you with information about the categories of personal information we collect, disclose or sell (see “No Sale Personal Information” below) about you; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal information; and the categories of third parties with whom we share personal information. Such information is also set forth in this Privacy Policy.
• provide access to certain information we hold about you;
• delete certain information we have about you; and/or
• provide you with information about the financial incentives that we offer to you, if any.

Exercising CCPA Rights: Please note that certain information may be exempt from such requests under California law such as business contact information. Further, you must first verify your identity before we take any further action on your requests. You may submit a written information request to Penworthy to the address at the end of this document. Penworthy will respond within the CCPA-required 45-day timeframe.

No Sale of Personal Information: The CCPA sets forth certain obligations for businesses that “sell” personal information. Penworthy does not engage in “sell[ing]” personal information (as defined by the CCPA) and has not engaged in such activity in the past twelve months, including for minors under 16 years of age.